1. Information We Collect
We collect information to provide, improve, and personalize your experience across AfriSocial, AfriExplore, and Vybze. Categories include:
- Identity data: Name, username, email address, country, date of birth, interests.
- Profile & content: Profile photos, bio, videos, posts, comments, and any content you upload or share.
- Communications: Messages, feedback, or support requests you send us.
- Device & network: IP address, browser type, operating system, device identifiers, mobile carrier.
- Usage data: Pages visited, features used (AfriExplore, Vybze interactions), time spent, session logs.
- Cookies & similar tech: To remember preferences, analyze trends, and improve performance (see Section 4).
If you connect Afrisocial to other services (e.g., social login, music platforms), we may receive information from them in accordance with their policies and your consent.
2. How We Use Your Information
Your data helps us build a vibrant, safe, and personalized community. We use it to:
- Provide & maintain Afrisocial services (feed, messaging, AfriExplore recommendations, Vybze entertainment).
- Personalize content — show relevant posts, trending topics, and local creators.
- Communicate service updates, security alerts, and support responses.
- Prevent fraud, abuse, and security risks (account protection, anti-spam measures).
- Improve platform performance and develop new features based on usage patterns.
- Comply with legal obligations and enforce our Terms of Service & Community Guidelines.
3. How We Share Your Information
We never sell your personal information. Limited sharing occurs only in these trusted contexts:
- Service providers: Cloud hosting (AWS, Google Cloud), analytics, customer support, content delivery networks — all under strict confidentiality agreements.
- Business partners & advertisers: Only with your consent or in aggregated/anonymized form. We do not sell individual data to advertisers.
- Legal authorities: When required by law, court order, or to protect the rights, property, or safety of AfriSocial, our users, or the public.
- Within Afrisocial: Content visibility features (e.g., public posts, followers) as you configure via privacy settings.
4. Cookies and Tracking
Afrisocial uses cookies, local storage, and similar technologies to:
- Remember your login session and language preferences.
- Analyze platform usage and fix performance issues (especially for low-bandwidth regions).
- Serve relevant content and recommendations (AfriExplore, Vybze suggestions).
- Measure advertising effectiveness (non-personalized where possible).
You can manage cookies through your browser settings or device preferences. Disabling essential cookies may affect certain features.
5. Prohibited Content & Use of Harmful Words
To maintain a safe, inclusive, and respectful community, AfriSocial strictly prohibits harmful content or language. Violations may result in content removal, temporary suspension, or permanent ban. Zero tolerance for hate and harassment.
Racial, ethnic, or religious slurs; homophobic, sexist, or ableist terms; attacks based on tribe, caste, or gender identity.
Targeted abuse, intimidation, doxxing (sharing private info), or stalking individuals or groups.
Threats of physical harm, glorification of violence, gore, or cruelty without educational context.
Promotion of terrorism, drug trafficking, human trafficking, or any activity that violates local/international law.
Pornographic material, sexual exploitation, grooming, or non-consensual intimate imagery.
Fraudulent giveaways, phishing, misleading info intended to harm users, artificial engagement schemes.
Enforcement: AfriSocial reserves the right to review, remove, or restrict access to any content violating these rules. Repeated or severe violations lead to permanent account ban.
6. Your Rights
Depending on your region (including GDPR, POPIA, NDPR), you may have the right to:
- Access your personal information.
- Rectify inaccurate or incomplete data.
- Erasure (right to be forgotten) – delete your account and associated data.
- Restrict or object to certain processing (e.g., marketing).
- Data portability – receive a copy of your data in a structured format.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at afrisocial.tech@gmail.com. We will respond within 30 days.
7. Security
We implement reasonable technical, administrative, and physical measures to protect your data: encryption in transit (TLS 1.3), encrypted storage, access controls, and regular security audits. While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.
8. Children’s Privacy
Afrisocial is not intended for users under 13 years old. We do not knowingly collect personal data from children under 13. If we become aware of such information, we will delete it promptly. Parents or guardians with concerns may contact us.
📝 9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Material updates will be notified via email or prominent in-app notice at least 30 days in advance. The "Effective Date" at the top indicates when the policy was last revised. We encourage you to review it regularly.
📬 10. Contact Us
For questions about this Privacy Policy, your data, or to make a request:
✉️ Email: afrisocial.tech@gmail.com
🌍 Data Protection inquiries: You may also reach our support team through in-app help center.
We aim to respond to privacy-related requests within 7 business days.